Career Prospects

The Core, Specialized and Service Management Specialization Track for Business Process Outsourcing courses are designed to equip and prepare the Grades 11 & 12 to enter in the workforce of the IT-BPO Companies in the following professional work areas:

Entry-level Jobs for Voice Sector

• Sales support
• Chat support
• Travel support
• Banking support
• Technical support representative (TSR)
• Customer service representative (CSR)

Entry-level Jobs for Non-Voice Sector

• Bank office data entry
• Accounts payable practitioners
• Finance practitioners
• Finance accounting practitioner
• General accounting practitioner
• Travel and expense
• Payroll practitioners
• Customer assistance center agent

Entry-level Jobs for Information Technology (IT)

• Entry-level programmers
• Help desk assistants
• Business analysis (trainees)
• Healthcare associates

Entry-level Jobs for Support Functions

• Human resource associate
• Recruitment associate
• Training associate
• Administrative associate
• Accounting associate
• Facilities associate
• Technical support associate